Everything teams ask before switching.

A Letter of Protection is a legally binding agreement between an injured patient, their personal injury attorney, and a medical provider. It allows the patient to receive treatment immediately while the provider agrees to be paid from the future settlement or verdict, typically before attorney fees and client disbursement.

SettleTrack connects everyone who touches a personal injury case: Case Managers at attorney offices, Front Desk, Billing Teams and LOP Supervisors at ER facilities, Notaries preparing affidavits, and Referral Partners with view-only access. Each role gets its own dashboard showing only the cases and actions that belong to them.

Every case moves through 18 tracked lifecycle stages, from Patient Sent to Payment Received. At each stage the responsible team is notified automatically, and every party sees the same live status. Rejected documents carry reasons and route back to the right team without a single phone call.

SettleTrack is designed around role-based access control, entity-level permissions and full audit trails, so protected health information is only visible to the roles that need it. Ask us about our security practices during your demo.

The Case Manager or LOP Supervisor can update the case status to In Litigation or Dropped at any point after document approval. Every party sees the change instantly, and the full document history stays on record.

Faster settlements come from complete, verified documentation. SettleTrack eliminates the weeks lost to missing bills, unstamped affidavits and untracked corrections, so offers go out sooner, acceptance is captured digitally, and payment is logged the day it arrives.